HUBUNGAN ANTARA KEPERCAYAAN ANGGOTA DENGAN LOYALITAS ANGGOTA KOPERASI JASA KEUANGAN SYARIAH BAITUL MAAL WATTAMWIL BINA UMMAT SEJAHTERA JAKARTA

HARDIYANTI, ISMI (2013) HUBUNGAN ANTARA KEPERCAYAAN ANGGOTA DENGAN LOYALITAS ANGGOTA KOPERASI JASA KEUANGAN SYARIAH BAITUL MAAL WATTAMWIL BINA UMMAT SEJAHTERA JAKARTA. S1 thesis, Universitas Negeri Jakarta.

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Abstract

ABSTRACT ISMI HARDIYANTI. Correlation Between Trust Members With Loyalty Members Koperasi Jasa Keuangan Syariah Baitul Maal Wattamwil Bina Ummat Sejahtera Jakarta. Skripsi, Jakarta : Concentration of Economic Cooperative Education Study Program of Economics Education, Department Economics Administration, faculty of Economic, State University of Jakarta. 2013. The purpose of this research is to get valid and reliable data or fact, to know more the correlation between trust members with loyalty members Koperasi Jasa Keuangan Syariah Baitul Maal Wattamwil Bina Ummat Sejahtera Jakarta. The research for seven month since Mei until November 2012. The method of research is survey method with correlation approach, and the data is got from instrument to members of Koperasi Jasa Keuangan Syariah Baitul Maal Wattamwil Bina Ummat Sejahtera Jakarta. The member of samples used a total of 88 members, who are members of Koperasi Jasa Keuangan Syariah Baitul Maal Wattamwil Bina Ummat Sejahtera Jakarta. Collecting X Variable data (trust members) and Y Variable (loyalty members), using likert scale model questionaire, before that it has construct validity test by validation process, that is correlation coefficient valuing score with the total score and reliability test using Alpha Cronbach formula. Reliability X Variable (trust members) is 0,878 and Y Variable (loyalty members)is 0,903. The analysis test by finding regression equation, that is Y = 20,30 + 0,696X. After that data normally test by using Liliefors formula and the result is Lcount = 0,062 in significant level 0,05 and L table = 0,094 so Lcount < Ltable . It mean the mistake of prediction regression Y to X has normal distribution. For regression significance test and the result is Fcount (52,71) > Ftabel (3,91). Showing that, it has significanced regression . while regression linierity test, Fcount (0,61) <Ftabel (1,51), showing that regression is linier. The result of product moment of correlation coefficient test is rxy = 0,616 continued by using correlations coefficient test with t-test. Counting result t count (7,26) while ttabel (1,68) and so tcount > ttabel . It mean that there are significance correlations between trust members with loyalty members. Besides that, the result of determination coefficient test is 38,00% it mean that loyalty members variable decide to trust members variable. The conclusion of the research have shown that there is a positive correlation between trust members with loyalty members Koperasi Jasa Keuangan Syariah Baitul Maal Wattamwil Bina Ummat Sejahtera Jakarta. Keywords :trust members, loyalty members

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