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ARTAMEVIA, SAVIRA (2019) ANALYSIS OF CUSTOMER SERVICE AT PT. BANK MANDIRI BRANCH OFFICE JAKARTA FAKHRUDIN. D3 thesis, Fakultas Ekonomi.
ARTAMEVIA, SAVIRA (2019) LAPORAN PRAKTIK KERJA LAPANGAN PADA BAGIAN CUSTOMER SERVICE ADMINISTRATIVE (CSA) DI PT. BANK MANDIRI (PERSERO) TBK. – KANTOR CABANG PEMBANTU JAKARTA FAKHRUDIN. Fakultas Ekonomi.