Items where Author is "DEANDRA, KEVIN"

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DEANDRA, KEVIN (2016) PENGARUH KUALITAS PELAYANAN DAN PENANGANAN KELUHAN TERHADAP KEPERCAYAAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN INDIHOME (Survey pada Plaza Telkom Rawamangun). S1 thesis, Universitas Negeri Jakarta.

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