Items where Author is "PRABOWO, HUBERTINO ASTO"

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PRABOWO, HUBERTINO ASTO (2013) PENGARUH PENANGANAN KOMPLAIN MELALUI KEADILAN PROSEDURAL, KEADILAN INTERAKSIONAL, DAN KEADILAN DISTRIBUTIF TERHAPAD KEPUASAN KONSUMEN (Survei Pelanggan Pada PT. Master Wovenindo Label Jakarta Utara). S1 thesis, Universitas Negeri Jakarta.

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