PENGARUH PELAYANAN PADA WAJIB PAJAK TERHADAP KEPATUHAN WAJIB PAJAK MEMBAYAR PBB DI RW 10 KELURAHAN BARU JAKARTA TIMUR

Cholifah Pratiwi, Nur (2014) PENGARUH PELAYANAN PADA WAJIB PAJAK TERHADAP KEPATUHAN WAJIB PAJAK MEMBAYAR PBB DI RW 10 KELURAHAN BARU JAKARTA TIMUR. S1 thesis, Universitas Negeri Jakarta.

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Abstract

Nur Cholifah Pratiwi. The Effect of The Servicing on Taxpayers to Pay The Taxpayer’s Compliance in RW 10 Kelurahan Baru Jakarta Timur. Skripsi. Jakarta: Concentration in AccountingEducation, Department of Economics And Administratin, Faculty of Economics, State University of Jakarta. 2014. The aim of this research is to determine The Effect of The Servicing on Taxpayers to Pay The Taxpayer’s Compliance in RW 10 Kelurahan Baru East Jakarta by using empirical data and facts are valid and reliable.This research conduct RW 10 Kelurahan Baru East Jakarta. The research method used is survey method with the correlational approach. The population in this study are all taxpayers in RW 10 Kelurahan Baru as many as 537 people. The sample used as many as 62 people. The sampling technique in this study is proportional sampling. To get data from two variables, researcher using likert scale model for self confidece (variable X) and assertiveness (variable Y).Regression equation in this research is Ŷ = 46,46 + 0,38X. From this equation test requirements analysis conducted by nor- mality test error estimate the regression of Y on X obtained by Liliefors L (0,0791 < 0,1241). It mean the data are normally distributed. On the linearity the regression test we got the result F L   table count (1,58) < F = (1,90) which can be conclude that the regression model is linear. As for the meaningful test obtained F count (13,68) > F table table (4,04), indicating that the regression equation means. The test result by using a correlation coefficient of Pearson product moment values obtained r = 0,4541. This means there isi a positive relationship between servicing of taxpayers with taxpayer’s compliance of taxpayer in RW 10 Kelurahan Baru. From the test calculations t xy count = 3,5676 > t = 1,684 indicating a significant relationship between the servicing of taxpayer (variable X) with taxpayer’s compliance (variable Y). From the calculation results obtained 20,62% coefficient of determination so that it can be said that taxpayer’s compliance variable Y is determined by the variable X the servicing of taxpayers of 20,62%.

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