PENGARUH KECERDASAN EMOSIONAL DAN IKLIM ORGANISASI TERHADAP COUNTERPRODUCTIVE WORK BEHAVIOR

NUR HALIFAH, RIZKI (2021) PENGARUH KECERDASAN EMOSIONAL DAN IKLIM ORGANISASI TERHADAP COUNTERPRODUCTIVE WORK BEHAVIOR. S1 thesis, Universitas Negeri Jakarta.

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Abstract

Rizki Nur Halifah, 8105161704, The Effect Of Emotional Intelligence And Organizational Climate On Counterproductive Work Behavior. Thesis, Jakarta: Faculty of Economics, Jakarta State University. 2021. This study aims to determine the effect of emotional intelligence and organizational climate on counterproductive work behavior among private bank employees in South Jakarta, DKI Jakarta. This study uses a survey method with a quantitative approach. The population in this study amounted to 71 National Private Banks registered in the 2020 Financial Services Authority data. The sample in this study was 195 respondents. Data were collected using a questionnaire method with a Likert scale range. Counterproductive work Behavior (Y), Emotional Intelligence (X1) and Organizational Climate (X2) variables are primary data. Data were analyzed using multiple regression techniques using SPSS (Statistical Product and Service Solution) 25.0 program. The analysis technique used consists of the analysis requirements test (normality and linearity test), classic assumption test (multicollinearity test and heteroscedasticity test), multiple regression equations, F test and T test. Normality test with Kolmogorov Smirnov on all three variables is 0.200. The result of linearity test on emotional intelligence and organizational climate is worth 0.000. The multicollinearity test of emotional intelligence and organizational climate variables has a tolerance value of 0.925 and a VIF value of 0.81. The heteroscedasticity test on the emotional intelligence variable has a sig of 0.883 and the organizational climate has a sig of 0.845. The f test is 14,444. and the T test has a value of 3.327. The results of the multiple regression equation are as follows: Y = 57.820 - 0.167X1 - 0.083X2, from this equation the effect of emotional intelligence and organizational climate on counterproductive work behavior has a negative and significant effect. The result of the coefficient of determination (R2) is 0.893, which means that the level of influence of emotional intelligence and organizational climate on counterproductive work behavior is classified as very strong. Keywords: Emotional Intelligence. Organizational Climate, Counterproductive Work Behavior

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