HUBUNGAN ANTARA KUALITAS PELAYANAN DENGAN MINAT BACA PADA MAHASISWA DI UNIT PELAKSANA TEKNIS PERPUSTAKAAN UNIVERSITAS NEGERI JAKARTA

SEVILA, HAMY (2016) HUBUNGAN ANTARA KUALITAS PELAYANAN DENGAN MINAT BACA PADA MAHASISWA DI UNIT PELAKSANA TEKNIS PERPUSTAKAAN UNIVERSITAS NEGERI JAKARTA. S1 thesis, Universitas Negeri Jakarta.

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Abstract

ABSTRACT HAMY SEVILA, The Relationship Between Service Quality With Reading Interest Of College Student At Library Technical Service Unit Of State University Of Jakarta. This research was conducted in library UPT of UNJ. This research starting starting from March 2016 to June 2016. The purpose of this study is to determine Relationship Between Service Quality With Reading Interest Of College Student At Library Technical Service Unit Of State University Of Jakarta. The research method used is survey method with the correlational approach, population used are all State University of Jakarta college student. The sampling technique used technique of purposive sampling as many as 51 people. The resulting regression equation is Y = 32,58 + 0,6X. Test requirements analysis that estimates the error normality test regression of Y on X with test Liliefors produce Lcount = 0,103, while Ltable for n = 51 at 0.05 significant level is 0.124. Because L count < Ltable the estimated error of Y over X normally distribution. Testing Linearity of regression produces Fcount <Ftable is 1,22 < 1,95, so it is concluded that the linear equation regression. Hypothesis testing from the significance regression produces Fcount > Ftable which, 12,27 > 4,04, meaning that the regression equation is significant. Correlation coefficient of Pearson Product moment generating (rxy) = 0,448, then performed the test significance correlation coefficient using t test and the resulting tcount > ttable, tcount = 3,50 and ttable = 1.67 .It can conclude that the correlation coefficient (r xy) = 0.448 posstive and significant. It can concude that the Relationship Between Service Quality With Reading Interest Of College Student At Library Technical Service Unit Of State University Of Jakarta posstive and significant. The coefficient of determination obtain for is 0,2003 which show that 20,03% of the variant of Service Quality is determined by Reading Interest. Keywords : Service Quality, Library, Reading Interest

Item Type: Thesis (S1)
Additional Information: Pembiimbing I: Roni Faslah, S.Pd, MM ., Pembimbing II: Osly Usman, M.Bus, Mgt
Subjects: Ilmu Sosial (Social Science) > Pendidikan (Education)
Teknologi dan Ilmu-Ilmu Terapan (Technology and Applied Science) > Manajemen (Management and Auxiliary Service) > Layanan Kantor (Office Services)
Divisions: Fakultas Ekonomi > S1 Pendidikan Administrasi Perkantoran
Depositing User: Budi Siswanto
Date Deposited: 30 Nov 2017 10:22
Last Modified: 30 Nov 2017 10:22
URI: http://repository.fe.unj.ac.id/id/eprint/1010

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