PENGARUH KEPERCAYAAN ANGGOTA DAN KUALITAS PELAYANAN TERHADAP PARTISIPASI ANGGOTA PADA KOPERASI KARYAWAN PT COCA COLA AMATIL CIBITUNG BEKASI

ANTONO, FEBRI (2013) PENGARUH KEPERCAYAAN ANGGOTA DAN KUALITAS PELAYANAN TERHADAP PARTISIPASI ANGGOTA PADA KOPERASI KARYAWAN PT COCA COLA AMATIL CIBITUNG BEKASI. S1 thesis, Universitas Negeri Jakarta.

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Abstract

ABSTRACT Febri Antono. The influence of trust members and quality of service to the participation members in cooperative employees in Pt Coca Cola Amatil Cibitung Bekasi: Economic Education Program. Concentration of Economic and Cooperative Education. Department of Administrative and Economics. Faculty of Economics. State University of Jakarta. 2013. This research aim to describe how much influence of trust members and quality of cooperation service to member participation. This research have been executed during 4 month, started from October 2012 until January 2013. This research used descriptive method with multiple linier regression. Population in this research is member in cooperation employees of PT Coca Cola Amatil Cibitung. Data of Variable Y is member participation, data of variable X1 is trust members and data of variable X2 is quality of cooperation service to member participation. Test requirements analysis used multiple linear regression with the result Y = 17.917 + 0.593X1 + 0.340X2. Test of normality use the normal graph of ppplot with the result data is normal. Heteroscedasticity test using a scatter plot graph and Glesjer Test method with t-test results that are not significant or significant value of more than 0.05 (p> 0:05). Multikoliniearitas test results can be seen from the VIF value of 1,155 so it can be concluded non-multicollinearity. The results of this study concluded that there is a positive influence between trust members and the quality of service to cooperative member participation. Result of calculation the coefficient of determination or the determinant obtained results 0.407. This means that the trust members and the quality of services contributed 41% to the participation of members of the cooperative. Keyword: participation member, trust of member and quality of service.

Item Type: Thesis (S1)
Additional Information: Pembimbing I: Dr. I Ketut R. Sudiardhita, M.Si ., Pembimbing II: Dra. Endah Sulistyo M
Subjects: Ilmu Sosial (Social Science) > Ilmu Ekonomi (Economics)
Ilmu Sosial (Social Science) > Ilmu Ekonomi (Economics) > Koperasi, Sistem Perkoperasian (Cooverative)
Teknologi dan Ilmu-Ilmu Terapan (Technology and Applied Science) > Manajemen (Management and Auxiliary Service) > Layanan Kantor (Office Services)
Divisions: Fakultas Ekonomi > S1 Pendidikan Ekonomi Koperasi
Depositing User: Budi Siswanto
Date Deposited: 05 Jan 2018 17:42
Last Modified: 05 Jan 2018 17:42
URI: http://repository.fe.unj.ac.id/id/eprint/2271

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