PENGARUH PENERAPAN E-SPT TERHADAP KEPUASAN WAJIB PAJAK BADAN PADA KPP PRATAMA JAKARTA CAKUNG DUA

FITRIYANI, INDAH (2015) PENGARUH PENERAPAN E-SPT TERHADAP KEPUASAN WAJIB PAJAK BADAN PADA KPP PRATAMA JAKARTA CAKUNG DUA. S1 thesis, Universitas Negeri Jakarta.

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Abstract

Indah Fitriyani, 2015 : The influence of implementation of e-SPT toward corporate taxpayer’s satisfaction in the Tax Service Office Pratama Jakarta Cakung Dua. Advisors: (I) Indra Pahala, SE., M.Si; (II) Tresno Eka Jaya, SE., M.Ak. This research aims at examining the influence of implementation of e-SPT toward corporate taxpayer’s satisfaction in the Tax Service Office Pratama Jakarta Cakung Dua. The implementation of e-SPT in this research are System Quality, Information Quality, and Perceived Usefulness as the independent variables and taxpayer’s satisfaction as dependent variables. Sample of this research which are 90 respondens. Data of this research is primary data. An analyze that used is multiple linier regression at significancy 5%. This research proves that System Quality and Perceived Usefulness have positive and significant influence towards taxpayer satisfaction, whereas Information Quality does not has any influence towards the taxpayer’s satisfaction. The Implementation of e-SPT which are System Quality, Information Quality, and Perceived Usefulness all together or simultaneously have influence towards taxpayer’s satisfaction. The independent variables used in this research are able to explain the dependent variable which is taxpayer’s satisfaction 35,9%. Key words: System Quality, Information Quality, Perceived Usefulness, corporate taxpayer’s satisfaction, Tax Service Office Pratama Jakarta Cakung Dua

Item Type: Thesis (S1)
Additional Information: Pembimbing I: Indra Pahala, SE, M.Si ; Pembimbing II: Tresno Eka Jaya, SE, M.Ak
Subjects: Teknologi dan Ilmu-Ilmu Terapan (Technology and Applied Science) > Manajemen (Management and Auxiliary Service)
Teknologi dan Ilmu-Ilmu Terapan (Technology and Applied Science) > Manajemen (Management and Auxiliary Service) > Akuntansi (Accounting)
Teknologi dan Ilmu-Ilmu Terapan (Technology and Applied Science) > Manajemen (Management and Auxiliary Service) > Akuntansi (Accounting) > Akuntansi Perpajakan (Tax Accounting)
Divisions: Fakultas Ekonomi > S1 Akuntansi
Depositing User: Budi Siswanto
Date Deposited: 09 Mar 2018 01:57
Last Modified: 09 Mar 2018 01:57
URI: http://repository.fe.unj.ac.id/id/eprint/3613

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