PENGARUH KONFLIK PERAN DAN AMBIGUITAS PERAN TERHADAP KEINGINAN BERPINDAH (TURNOVER INTENTION) PADA KARYAWAN PT. DUTA NITSUKO ABADI

KARLINA, ANITA (2019) PENGARUH KONFLIK PERAN DAN AMBIGUITAS PERAN TERHADAP KEINGINAN BERPINDAH (TURNOVER INTENTION) PADA KARYAWAN PT. DUTA NITSUKO ABADI. S1 thesis, Fakultas Ekonomi.

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Abstract

Anita Karlina, 8105154695, The Influence of Role Conflict And Role Ambiguity To Turnover Intention On Employees Working at PT. Duta Nitsuko Abadi. Script, Jakarta: Faculty of Economics, State University of Jakarta. 2019. This study aims to determine whether there The Influence of role conflict and role ambiguity to turnover intention on employees working at PT. Duta Nitsuko Abadi.This study took four months, starting from Ferbruary 2019 to May 2019. This research was conducted by using survey method. The population reached in this study amounted to 202 employees. Based on the table Isaac and Michael the number of samples in this study as many as 127 respondents. The technique of selecting respondents using proportional random sampling, that is using proportional random method. For data processing, researchers processed the questionnaire by using Likert scale. Turnover Intention (Y), Role Conflict (X1), and Role Ambiguity (X2) is the primary data in the form of research question naires. Data analysis technique used is, first test requirement analysis consisted of test of normality and test of linearity. The second test classical assumption tests consist of multicolinearity test and heteroscedasticity test. The third multiple linear regression tests. Fourth hypothesis test that contains t test and F test. F test result is f count Fcount78,954 > Ftable3,07in this case X1 and X2 variables simultaniously has relationship with Y variable. T test produce X1 tcount8,674>ttable1,657, it means there is positive and significant relationship between X1 with Y. X2 tcount6,017>ttable1,657 it means there is positive and significant relationship between X2 with Y. Based the analysis of multiple regression equation obtained equation Ỷ= 13,529 + 0,267X1 + 0,266X2. Based of determination coefficient (R²) test obtained value 0,560which means Role Conflict (X1) and Role Ambiguity (X2) have an effect on Turnover Intention (Y) equal to 56% and the 44% influenced by other variables that are not researched. Keywords: Role Conflict, Role Ambiguity, Turnover Intention

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