RAMLIANSYAH, RAMLIANSYAH (2020) PENGARUH CITRA MEREK OVO TERHADAP LOYALITAS PELANGGAN PADA MAHASISWA UNIVERSITAS NEGERI JAKARTA. D3 thesis, Universitas Negeri Jakarta.
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Abstract
Ramliansyah, 2020 ; The influance of OVO Brand Image On Custumer Loyalty On Student Of State University of Jakarta. Scientific Work, Jakarta: Marketing Management Study Program, Department of Management. Faculty of Economics. State University of Jakarta. Advisor: Shandy Aditya, BIB, MBPS. The purpose of this research is to find out : 1.) Knowing the description of Brand Image in OVO. 2.) Knowing the description of Custumer Loyalty in OVO. 3) The influance of OVO Brand Image On Custumer Loyalty. Methods of collecting data by distributing online questionnaires. The subjects of this study were students from the State University of Jakarta who uses OVO. Data analysis method used descriptive statistical analysis and simple linear regression analysis. Using the SPSS Version 25 application to process research data. Keywords: Brand Image OVO, Custumer Loyalty and OVO
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